Services | Wilberforce Pharmacy

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Minor Ailments Scheme

Minor Ailment Service

A service for people who don't pay prescription charges.

Promoting Health through Pharmacy

WHAT IS THE NHS MINOR AILMENT SERVICE?

Everyone can go to their pharmacist for advice or to buy a medicine for a minor illness or ailment. But this is an NHS service for people, including children, who don't pay prescription charges. It means that if your pharmacist thinks you need it then they can give you a medicine on the NHS without you having to pay for it. It will also save you making an appointment with your GP simply to get a prescription.

WHO IS THE SERVICE FOR?

You can use the NHS Minor Ailment Service if:

you are registered with a participating GP surgery in Hull and East Riding, and
you don't pay for your prescriptions, and
you have a condition included in the list below

HOW DOES IT WORK?

You go into the pharmacy of your choice with your NHS number (this can be obtained by ringing your GP surgery or found on your NHS card).
You don't have to make an appointment. You can go along at a time that suits you.
Your consultation will always be with a qualified pharmacist.
If your pharmacist thinks that you need a medicine or product to treat your symptoms they will give you this without you needing to pay.
You don't have to make an appointment. You can go along at a time that suits you.
You can register for the NHS Minor Ailment Service at a community pharmacy of your choice. You can do this at any time.
Your pharmacist will ask you for some details - your name, date of birth, gender, and postcode. He or she will also check whether you pay for your prescriptions.
Your pharmacist completes a form which you must sign to acknowledge receipt of the medication or advice.
Your consultation will always be with a qualified pharmacist.
You will be asked to annotate the form with the reason why you don't pay for your prescriptions.
Your pharmacist may ask you for proof of your exemption, for example your maternity or medical exemption certificate or HC2 certificate. Try to remember to bring this information with you if you think you might need to.
Your pharmacist will fill out a separate form for each member of your family, including children.
If you want to go to another community pharmacy for the NHS Minor Ailment Service, you can. But you will need to fill out a new form with the new pharmacy.

YOU WILL STILL HAVE TO GO TO YOUR GP IF:

your pharmacist suggests you should, or
you need a medicine that you can only get on prescription from your GP.

WHAT DOES THE SERVICE OFFER?

You will be able to get advice and free treatment from your community pharmacist for minor illnesses and ailments such as:

athlete's foot	back ache	cold sores
constipation	cough	diarrhoea
ear wax	eczema and allergies	haemorrhoids (piles)
hay fever	headache	head lice
indigestion	mouth ulcers	nasal congestion
pain	period pain	thrush
sore throat	threadworms	warts and verrucae

If your pharmacist feels that it is better for you to see your GP then they may refer you directly or tell you to make an appointment with your GP.

CAN I STILL GO TO MY GP?

Yes. You can still make an appointment with your GP if you feel this is more suitable.

CAN I DEMAND THE MEDICINES I WANT?

No. The pharmacist will make a decision on whether there is a need for any medication. The pharmacist may decide that you should see your doctor, a dentist, an optometrist or give advice without supplying medicines.

This service is available in the following branches:

Wilberforce Pharmacy

Patient Medication Records

Repeat Dispensing

Repeat Prescription Collection Service

Weight loss clinic

With an estimated 23% of the UK population classed as obese, the country has the second highest rate of obesity in Europe. Despite this, the provision of weight loss treatments available on the NHS remains restrictive.

With our weight loss clinic you can access an array of treatment that may not be available from your GP

Simple walk-in pharmacy service
A solution without the wait

Treatments on offer

Saxenda

Saxenda (▼) is indicated for weight loss in patients in conjunction with a reduced-calorie diet and increased physical activity.

Patients aged between 18 and 75 years.

Patients with a BMI of 30 kg/m2 or greater in which a supervised diet and exercise fail to achieve a realistic reduction in weight.
Patients with a BMI between 27 kg/m2 and 30 kg/m2 with at least one of weight-related comorbidities, including but not limited to:
- Hypertension
- Dyslipidaemia or
- Obstructive sleep apnoea

Patients who have unsuccessfully tried to manage their weight by altering their diet and increasing physical activity.
Patients who have received advice from a qualified weight management counsellor.
Patients who do not want to consult with a doctor and are willing to have treatment from the pharmacist.

Requires consultation with the pharmacist before a supply is made

Orlistat

Orlistat is indicated for weight loss in patients in conjunction with a mildly hypocaloric diet Patients between 18 and 65 years of age.

Patients with a BMI of 30 kg/m2 or greater in which a supervised diet, behaviour modification and increasing physical activity fail to achieve a realistic reduction in weight.
Patients with a BMI above 28 kg/m⊃2; patient has risk factors such as coronary heart disease, hypertension, sleep apnoea or hypercholesterolaemia.
Patients who have received advice from a qualified weight management counsellor.
Patients who do not want to consult with a doctor and are willing to have treatment from the pharmacist.

Requires consultation with the pharmacist before a supply is made.

This service is available in the following branches:

Wilberforce Pharmacy